1. Who We Are
Dynamic-Consulting provides business support services in Malaysia, including company incorporation, company filing, accounting and taxation support, business license and registration support, and related compliance coordination services.
For the purpose of this Privacy Policy:
- Dynamic-Consulting, we, us, or our refers to the Dynamic-Consulting business/service team.
- You or your refers to website visitors, clients, potential clients, business owners, directors, shareholders, employees, representatives, or any person who submits information to us.
- Personal data refers to information that can identify you directly or indirectly.
2. Personal Data We May Collect
We may collect personal data when you contact us, submit a form, request consultation, communicate with our team, or use our services.
Personal data may include:
- Full name
- Email address
- Phone number or WhatsApp number
- Company name
- Company registration number
- Business address or correspondence address
- Nationality
- Identification details, where required for service preparation
- Passport or NRIC details, where required for service preparation
- Director, shareholder, partner, employee, or authorised representative information
- Business activity details
- Service enquiry details
- Documents or files you choose to share with us
- Payment or billing information, where applicable
- Website usage information, such as browser type, device, IP address, pages visited, and enquiry source
We only request information that is relevant to understanding your enquiry, preparing a service, responding to your request, or supporting the business process you have asked us to assist with.
3. How We Collect Personal Data
We may collect personal data through:
- Website contact forms
- WhatsApp messages
- Phone calls
- Email communication
- Online consultation requests
- Document uploads or files shared by you
- Social media or advertising enquiry forms
- Direct communication with our team
- Information provided by your authorised representative
- Publicly available company or business records where relevant
- Website cookies or analytics tools
If you provide personal data about another person, such as a director, shareholder, employee, partner, or authorised representative, you should ensure that you have the authority or consent to share that information with us.
4. Why We Use Personal Data
We may process personal data for the following purposes:
- To respond to your enquiry
- To provide consultation or service guidance
- To identify the correct service for your situation
- To prepare documents, forms, checklists, or service workflows
- To communicate with you about your enquiry or service request
- To coordinate company incorporation, filing, accounting, tax, license, registration, immigration, or compliance-related support
- To verify information needed for service preparation
- To manage client records and service history
- To issue quotations, invoices, receipts, or payment records
- To improve our website, service quality, and customer experience
- To comply with legal, regulatory, tax, accounting, or authority-related requirements
- To prevent fraud, misuse, or unauthorised access
- To send service updates, where relevant and permitted
We do not sell your personal data to third parties.
5. Disclosure of Personal Data
We may disclose or share personal data only where necessary for service delivery, legal compliance, operational support, or your request.
Personal data may be shared with:
- Government authorities, regulators, or statutory bodies where required
- Company secretaries, accountants, auditors, tax agents, legal advisors, or licensed professionals where relevant to your service
- Business license, registration, tax, immigration, or compliance-related service partners
- Payment processors, IT service providers, cloud storage providers, website hosting providers, or communication platforms
- Internal team members who need access to handle your enquiry or service
- Any party authorised by you
- Any party required by law, regulation, court order, or official request
We only share information that is necessary for the relevant purpose.
6. Cookies and Website Analytics
Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand website traffic, improve user experience, measure marketing performance, and support website functionality.
Cookies may collect information such as:
- Pages visited
- Time spent on the website
- Browser and device type
- General location based on IP address
- Referral source
- Form interaction or conversion activity
You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
7. Data Security
We take reasonable steps to protect personal data from unauthorised access, misuse, loss, disclosure, alteration, or destruction.
Security measures may include:
- Controlled access to personal data
- Use of secured communication and storage tools where practical
- Internal handling procedures
- Limited sharing based on service need
- Document management and access control
- Regular review of operational practices
However, no online transmission, messaging platform, email, website, or electronic storage method is completely secure. You should avoid sending unnecessary sensitive documents unless requested for a specific service purpose.
8. Data Retention
We keep personal data only for as long as necessary for the purpose it was collected, including service delivery, record keeping, legal compliance, accounting, tax, regulatory, dispute resolution, or business administration purposes.
When personal data is no longer required, we may delete, anonymise, archive, or securely dispose of it according to our internal practices and applicable requirements.
9. Your Rights
Subject to applicable law and verification requirements, you may request to:
- Access your personal data
- Correct or update inaccurate personal data
- Withdraw consent where processing is based on consent
- Ask questions about how your personal data is processed
- Request that we stop using your personal data for direct marketing, if applicable
To make a request, contact us using the details provided in this Privacy Policy. We may need to verify your identity before processing your request.
10. Accuracy of Personal Data
You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date.
If your personal data, company details, contact number, email address, address, director information, shareholder information, or service-related details change, please inform us so we can update our records where appropriate.
11. Cross-Border Transfer
Some tools, software, cloud storage, communication platforms, or service providers we use may store or process data outside Malaysia.
Where personal data is transferred or accessed outside Malaysia, we will take reasonable steps to ensure that the data is handled securely and for the relevant service or operational purpose.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, government portals, payment systems, or external resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policy of any external website before submitting personal data.
13. Marketing Communication
If you contact us or use our services, we may send you relevant service updates, reminders, or business-related information.
You may request to stop receiving marketing messages from us at any time. However, we may still send necessary service, transaction, compliance, or administrative messages related to your enquiry or service.
14. Children's Personal Data
Our services are intended for business owners, companies, professionals, and adults. We do not knowingly collect personal data from children unless it is necessary for a specific lawful service purpose and provided by a parent, guardian, or authorised person.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or data handling practices.
The updated version will be posted on this page with a revised Last Updated date. You are encouraged to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy or how we handle personal data, you may contact us: